Help Center
💬 Help Center
Welcome to the PaceStamp Help Center — we’re here to make your shopping experience easy and enjoyable.
Below are some frequently asked questions and helpful information to guide you.
🛒 Ordering
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You can place an order directly on our website, pacestamp.com.
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Once your order is placed, you’ll receive a confirmation email within minutes.
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Please double-check your shipping address before completing your purchase.
📦 Shipping & Delivery
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All orders are processed within 48 hours.
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Delivery usually takes 3–5 business days for U.S. orders.
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A tracking number will be sent via email once your package is shipped.
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We currently only ship within the United States.
🔁 Returns & Exchanges
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We accept returns within 30 days of delivery.
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To start a return, email us at support@pacestamp.com with your order number and reason for return.
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Once approved, we’ll provide return instructions and the return address.
💳 Payment & Billing
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We accept major credit cards and secure payment methods including Visa, Mastercard, American Express, and PayPal.
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Your card will be charged at the time of order.
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If your payment fails, please check with your bank or try another method.
🧾 Order Tracking
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You’ll receive tracking details once your order ships.
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You can check your shipment status anytime through the link in your email confirmation.
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If tracking doesn’t update after 48 hours, contact us for assistance.
💌 Contact Support
Can’t find what you’re looking for?
Reach out to our customer service team — we’re always happy to help!
Email: support@pacestamp.com
Hours: Monday–Friday, 9 AM – 6 PM (EST)
Address: 636 Maud Street, Wilmington, DE 19801